Shipping Policy
Acme Apparel · Effective 13 November 2026
Processing time
Orders are processed within 1–2 business days, excluding weekends and public holidays. You'll get a confirmation email with tracking once your order ships. Effective date: 13 November 2026.
Delivery times and rates
Delivery within India usually takes 3–5 business days after dispatch. Shipping is free on orders over ₹50; otherwise rates are calculated at checkout.
International shipping
We ship worldwide with DHL, FedEx and national postal services. International delivery usually takes 7–14 business days. Customs duties and import taxes are the customer's responsibility unless checkout shows them as included.
Tracking your order
Use the tracking link in your shipping email. If tracking hasn't updated for 5 business days, email support@acmeapparel.com.
Lost, late or damaged parcels
If your parcel is lost or arrives damaged, email support@acmeapparel.com with your order number (and photos of any damage) and we'll send a replacement or a refund.
Address errors
Please check your address at checkout. If a parcel comes back to us because of an incorrect address, we can re-ship it once you've paid the extra shipping.
Late delivery
Estimated delivery dates are shown at checkout. In line with the Consumer Protection (E-Commerce) Rules, 2020, if goods are delivered late against the stated schedule you may return them for a full refund.
Contact us
Questions about shipping? Email support@acmeapparel.com.